Frequently Asked Questions

Common questions about Subres.

General

What is Subres?

Subres is a subscription management platform that automatically tracks and manages your recurring expenses by scanning your email for subscription receipts.

Is Subres free?

Yes! We offer a free plan that includes basic subscription tracking. Premium features are available on paid plans.

How is Subres different from other tools?

Subres automatically detects subscriptions from your email, so you don't need to manually enter anything. We also provide smart renewal alerts and spending analytics.

Privacy & Security

Is my email data safe?

Absolutely. We use bank-level encryption and never store full email content. We only extract subscription-related information.

Can you read my personal emails?

No. Our system only looks for patterns matching subscription confirmations and billing notifications. Personal emails are ignored.

Can I delete my data?

Yes. You can delete your account and all associated data at any time from Settings → Account → Delete Account.

Features

Why isn't a subscription showing up?

Some reasons a subscription might not appear:

The confirmation email is in spam

The merchant uses an unusual email format

The subscription predates your email connection

You can always add subscriptions manually.

Can I share with my team?

Yes! Team plans allow multiple users to collaborate on subscription management.

Billing

How do I upgrade my plan?

Go to Settings → Billing → Change Plan to upgrade or downgrade.

Can I cancel anytime?

Yes, you can cancel your subscription at any time with no penalties.